All orders will be fulfilled whilst stocks last and as efficiently as possible. However, please allow up to 35 days for delivery. In rare cases where demand exceeds stocks and the delivery time is exceeded we will endeavour to keep you informed (of the expected date of delivery) at all times. Delivery lead-times begin 28 days from receipt of your order. Delivery to UK and Ireland addresses only. one application per household.

Our offers are for promotional purposes only - not for resale. Stock levels are based on estimates provided to us by the media or content partner. If demand for a promotional item exceeds initial stocks this may lead to delays in fulfilment. where this occurs we will attempt to contact you via email to offer an estimated delivery date, replacement or refund of your payment.

Creative Path Agency Ltd, Jubilee House, 3 The Drive, Great Warley, Brentwood, CM13 3FR. A member of the promotional marketing association, we maintain an active dialogue with the advertising standards authority and trading standards to ensure that our offers comply with the latest industry guidelines and offer best value. If you are unsure about any aspect of your transaction with Creative Path Agency please email us on info@mediaoffers.co.uk. If you are looking for wider help as a consumer, contact consumer direct, the online advice service operated by the office of fair trading at www.gov.uk/consumer-protection-rights.

In May 2018 the new General Data Protection Regulations (GDPR) legislation came into force. The GDPR imposes new rules on organisations who offer goods and services to people in the European Union (EU), or who collect and analyse data tied to EU residents. It replaces the Data Protection Act (DPA) and raises the bar on privacy and compliance for any business that deals with personal data.

Compliance with the GDPR is mandatory when storing or processing personal data of any EU citizen no matter where in the world the data is stored and processed, and is also mandatory for any organisation established in the EU. A regulation such as the GDPR is a binding act. The GDPR is an attempt to strengthen, harmonise and modernise EU data protection law and enhance individual rights and freedoms, consistent with the European understanding of privacy as a fundamental human right. The GDPR regulates, among other things, how individuals and organisations may obtain, use, store, and eliminate personal data.

At Creative Path Agency, we have always taken data security and data privacy extremely seriously. Our aim has always been to provide our customers with the highest level of data security and be accountable for the information held on our platforms. As such we constantly review and reinforce our security practices. We believe that the GDPR is an important step forward for clarifying and enabling individual privacy rights, and enforcing accountability. As such we are committed to GDPR compliance when enforcement began on May 25, 2018, but it is important to state that we are confident that Creative Path Agency’s privacy policies (shown below) ensure that we already safeguard your privacy.

Our websites, databases and systems are managed on dedicated servers hosted by 1&1 Internet, one of the world’s leading Web hosting providers. The 1&1 Data Centres are among the safest and most modern in Europe - verified with ISO-27001:2013 certification from TÜV Nord. To view 1&1’s specific privacy policy and GDPR statement click here

To receive and read our full statement on how we will continue to meet the GDPR requirements regarding the rights of individuals contact us on gdpr@creativepathagency.com

This policy explains what personal information we collect, why we collect it and who of our trusted partners we share it with. It also tells you how you can access, amend or delete your personal information.
 
What personal information do we collect and why do we collect it?
We want to make the service we offer to you the best it can be through the information you share with us. Specifically, we want to:
1. Make sure our site is informative, up-to-date and functions properly;
2. Ensure you are the first to know about the latest promotions and competitions;

If you enter a competition, then we collect and store all the information you submit, usually including your name, address, email address and telephone number. We will only share this information if a) We clearly state in the competition terms and conditions that your information will be shared with a third party as a condition of entering the competition or b) You are a winner or runner up in the competition, in which case your details may be shared with a third party or parties in order to fulfil the prize. If you win or are a runner up in a competition, your name and town or city and the prize you have won will be published on our prize winner page for up to one month after the competition closes. After this time, the same information may be given, on request, to any third party who requests it by email. Your contact information (address, email and telephone) will not be shared.
 
If you sign up to receive our promotion mailings, then we will collect and store all the information you submit, usually including your name, email address and general location. By signing up to receive our mailings you give permission for Creative Path Agency to contact you directly with information on offers of interest – including our newsletters and solus emails. We may also contact you from time to time with information on products and services of interest to families from third party providers – however we will never share the data you provide when you sign up for Creative Path Agency mailings with any third party without your consent.

If you sign up for a newsletter, we store your email address in VerticalResponse, a subsidiary of Deluxe Corporation and an industry leading marketing platform. Through VerticalResponse, all communications we send are fully complaint with the CAN-SPAM Act. To view VerticalResponse’s privacy and anti-spam policies click here
 
If you are an attraction, agency, distributor or other third party your information will be stored on our secure dedicated server which is hosted by 1&1 Internet. We chose this provider primarily for its commitment to security.

You have the right to ask us not to process your personal information for marketing purposes. You can exercise your right to prevent such processing by checking or unchecking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@creativepathagency.com
 
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
 
Your rights in accordance with data protection law are as follows:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling.

You can read more about what each of these individual rights entail at ico.org.uk

Under the Data Protection Act you have the right to request a copy of the personal information Creative Path Agency holds about you and to have any inaccuracies corrected.
Please address requests to Creative Path Agency, Jubilee House, 3 The Drive, Great Warley, Brentwood, Essex CM13 3FR

We never collect your payment card number or payment card expiry date or other details pertaining to your payment card through our promotion websites. Payment card information will only be obtained and processed through Square Up Europe Ltd, authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (registered reference no. 900846) for the issuing of electronic money and provision of payment services. To view Square’s specific information collection policy visit: https://squareup.com/help/gb/en/article/3798-square-s-information-collection-policies

Creative Path Agency is committed to protecting consumer credit card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS). Our alignment with this standard is reflected in the people, technologies and processes we employ. We conduct regular vulnerability scans and penetration tests in accordance with the PCI DSS requirements for our business model and attest to our PCI compliance annually.